Terms of service
These terms are an agreement between you and WhereToWonder ("we", "us") for using the WhereToWonder apps, website and services. By creating an account or using the app you agree to them and to our privacy policy. WhereToWonder is in early testing, so features may change, break or go away while we improve it.
Who can use it
- You must be at least 13. If you're under 18 (or the age of majority where you live), a parent or guardian must agree to these terms for you.
- One person per account. Keep your password safe; you're responsible for what happens under your account.
- Don't use WhereToWonder if the law where you live doesn't allow it.
Your content
You own what you add: trips, photos, videos, reviews, spots and messages. To run the app we need permission to store, process and show it. You give us a worldwide, non-exclusive, royalty-free license to host, copy, process, translate, display and distribute your content to provide and improve WhereToWonder, for example showing a public review to other travellers or a shared trip to your friends. For private content (memories, unsaved trips, Comfort & Safety answers) the license only covers showing it to you and the people you choose. The license ends when you delete the content or your account, except for copies other people have already saved, shared trips you were part of, and backups that expire within 30 days.
Only share content you have the right to share, and only share photos of other people with their permission.
Community guidelines
WhereToWonder is a kind, curious, family-friendly place about real places. When you share publicly:
- Show the place. Photos and videos should be about a landmark, view, trail, beach, restaurant or activity, not mainly about a person.
- No nudity or sexual content, graphic violence, hate, harassment, threats or slurs.
- No spam, ads, fake reviews, or reviews of places you haven't been to.
- Don't share anyone's private information, including where someone lives.
- Nothing illegal or dangerous, and nothing that isn't suitable for younger travellers.
Shared content is checked automatically, partly with AI, before it appears publicly. We may decline, remove or limit the reach of content that breaks these rules, and accounts that repeatedly break them may have their posts hidden, be suspended or be closed. If you think we got it wrong, email hello@wheretowonder.com.
To report content or a person, email us with a link or the username. To report a copyright issue, send the work, where it appears, and your contact details to the same address.
Acceptable use
Don't misuse the service. That includes trying to access other people's accounts or data, getting around limits or security, scraping, overloading our systems, reverse engineering the service except where the law allows it, or using WhereToWonder to break the law or hurt anyone.
Travel information, AI and safety
- Places, photos, opening hours, weather, currency rates, advisories and suggestions come from many sources (including Wikipedia, Foursquare and Google) and can be wrong or out of date. Always check before you go.
- Venture and other AI features can make mistakes. Treat their suggestions as ideas, not facts.
- Comfort & Safety reminders are general, informational and not medical advice. We never call a place "safe" for an allergy or condition. Confirm with the venue and follow your doctor's advice.
- You're responsible for your own travel decisions, safety, documents and bookings. Follow local laws and official travel advice.
Other services
WhereToWonder links to and shows content from other services, such as Wikipedia (CC BY-SA), Wikimedia Commons, video sites and maps. Those services have their own terms, and we're not responsible for them.
Paid features
WhereToWonder is free. If we offer paid features (such as WhereToWonder Plus), they are bought and billed through the App Store or Google Play under their terms, including how to cancel and request refunds. We'll show the price and what's included before you buy.
Ending your account
You can stop using WhereToWonder and delete your account at any time (Account → Delete account). We may suspend or close accounts that break these terms or put others at risk, and we may change or stop the service. If we shut WhereToWonder down, we'll give reasonable notice where we can so you can save your trips.
Disclaimers
WhereToWonder is provided "as is" and "as available". To the extent the law allows, we make no warranties, express or implied, including that the service will be uninterrupted, error-free, or that information in it is accurate, complete or fit for a particular purpose.
Limitation of liability
To the extent the law allows, WhereToWonder and the people behind it aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or travel plans, arising from your use of the service. Our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before the claim or US$50. Some places don't allow these limits, so they may not apply to you, and nothing here limits rights you have as a consumer that can't be waived.
Changes to these terms
We may update these terms as WhereToWonder grows. We'll change the date at the top, and for important changes we'll tell you in the app before they take effect. If you keep using the app after that, you accept the new terms.
Governing law
These terms are governed by the laws of the United States and the state where WhereToWonder is operated, without regard to conflict-of-law rules, except where the law of the place you live requires otherwise.